Complaints Book

In accordance with Peru’s Consumer Protection and Defence Code (Law No. 29571), this virtual Complaints Book is available to you.

Trade name: GLOBAL DESIGN
Registered name: EDUARDO EDWIN TATAJE DOMINGUEZ
RUC (tax ID): 10402137598
Address: Natividad Paco, Parcona, Ica

Consumer identification

Full name

ID or foreign resident card number

Phone

Address

Parent or guardian (optional)

Only if the person complaining is a minor.

Identification of the contracted good

Type of good

Product Service

Amount claimed (optional)

Description of the product or service

Details of the complaint

Type

Claim Disagreement related to the products or services. Grievance Disagreement not related to the products or services, or dissatisfaction with the service received.

Details

What the consumer requests

This site does not store your data: the sheet is put together in your browser and is only sent when you send it on WhatsApp.

Filing a claim does not prevent you from using other dispute-resolution channels, nor is it a prerequisite for filing a complaint with INDECOPI.
The provider must respond to the claim or grievance within no more than fifteen (15) business days.